Strongmillfor midsize ISPs.
Enterprise-grade service and steady subscriber growth, with the team you already have.
Recommended for midsize ISPs
Strongmill's supervised AI voice agents handle routine billing and technical queries around the clock, escalating only where necessary. So a lean team isn't the ceiling on how many subscribers you can support.
Explore Strongmill Assist→The modern checkout solution from Strongmill that reads your network records: every serviceable address gets the right tier at the right price on the first visit, rather than a callback form that creates a window for your competitors to get there first.
Explore Strongmill Capture→The middle size often gets overlooked
Existing solutions are rarely suitable for midsize ISPs. They are designed for Tier-1 carriers with dedicated software platform teams, or for startup ISPs with a founder on the phone. You're in between: big enough for manual workarounds to break, but not big enough for Tier-1 enterprise solutions.
- Staff your contact center with enough reps for an outage night, and you carry that payroll all month. Staff it just for the average demand instead, and the unexpected outage night will bury you.
- You compete to get your name in front of all potential customers. Then their buying journey ends in a basic form and waiting for someone to call them back. Many of them will sign up with whoever answers first.
- Major enterprise solutions assume a 10-person software platform team and enterprise minimum spending. The major fix you can afford (more hiring) will eat into your margins from customer growth.
Why Strongmill
The Tier-1 carriers have 100s of internal teams and years of internal process engineering. Strongmill is that process, already done: supervised AI agents run on the OSS/BSS you have, carry the repeatable calls and the repeatable sales, and leave your people to work on what they are best at.
Get started today
Strongmill fits with your operations.
Bring your network, tools, and ownership structure exactly as they are. We'll map where supervised AI agents fit and the impact they'd have on growth and operations.
Strongmill agents overview
Four AI agents, one per lifecycle stage. Hover a column to size one up; Every card links through - click through for the full story.