# Strongmill

> Strongmill offers supervised AI solutions for internet service providers.
> Strongmill's AI agents cover the subscriber lifecycle - Capture (checkout),
> Assist (support), Boost (growth), Keep (retention). They run on top of the
> OSS/BSS, CRM, monitoring, and finance systems an operator already uses.

Strongmill's powerful AI solutions are designed to help ISPs grow revenue
and reduce operating costs.

The AI agents work from one shared customer record, so what one learns at
one stage is available to the others. "Supervised" is load-bearing: AI agents
resolve regular issues and escalate where necessary to the operator's own
people. Deployment is additive - no rip-and-replace of the billing stack.

Canonical origin: https://www.strongmill.com
Every URL below is absolute against it, and that host is the only one these
paths are guaranteed on.

Note on the product names: Capture, Assist, Boost, and Keep are proper nouns,
always prefixed "Strongmill" on first use. On this website, "Strongmill agents"
and "AI agents" refer to this software; where the website says "your agents"
or "operator agents" it means an operator's human support staff.

## Products

- [Strongmill Capture](https://www.strongmill.com/strongmill-capture):
  AI-native checkout. Checks serviceability against network records and
  offers the right tier with the right upsell.
- [Strongmill Assist](https://www.strongmill.com/strongmill-assist):
  24/7 AI voice agents for Tier 1 and Tier 2 technical and billing support,
  escalating to humans with full context.
- [Strongmill Boost](https://www.strongmill.com/strongmill-boost):
  Reads plan-usage signals the operator's tools already emit to surface
  accounts that have outgrown their plan.
- [Strongmill Keep](https://www.strongmill.com/strongmill-keep):
  Tracks the churn signals that precede a cancel call - outages, repeat
  tickets, degrading service - and flags at-risk accounts early.

## Site

- [Home](https://www.strongmill.com/):
  the Strongmill agents and the lifecycle they cover.
- [Solutions](https://www.strongmill.com/solutions):
  the agents as one system, and how they work on one shared customer record.
- [Who we serve](https://www.strongmill.com/operators):
  how the agents are suitable for various operator realities, by ownership
  and network type.
- [Integrations](https://www.strongmill.com/integrations):
  the categories of ISP software that Strongmill connects to - OSS/BSS, CRM,
  monitoring, finance, IVR, checkout.

## Operator segments

Seven pages under /operators, one per operating reality:

- [M&A / PE Operations](https://www.strongmill.com/operators/private-equity):
  synergy benefits without migrating a billing system.
- [Midsize ISPs](https://www.strongmill.com/operators/midsize-isps):
  enterprise-grade service with the team already on staff.
- [Fiber ISPs](https://www.strongmill.com/operators/fiber-isps):
  turning lit passings into first bills.
- [WISPs / Fixed Wireless](https://www.strongmill.com/operators/wisps-fixed-wireless):
  converting demand inside the wireless footprint, and supporting it in any
  weather.
- [Cable Providers](https://www.strongmill.com/operators/cable-providers):
  growth and modern support on existing cable plant.
- [Rural ISPs](https://www.strongmill.com/operators/rural-isps):
  2am calls answered, cancellations caught early.
- [Co-ops & Nonprofits](https://www.strongmill.com/operators/cooperatives):
  every member answered at any hour.

## Contact

- Sales and demos: book at
  https://bookings.cloud.microsoft/book/Strongmillintro@hbs.onmicrosoft.com/
- Support: support@strongmill.com

## Optional

- [Careers](https://www.strongmill.com/careers):
  open roles and how the team works.
- [For AI agents](https://www.strongmill.com/for-ai-agents):
  the page describing this file.
- [Login](https://www.strongmill.com/login):
  existing-customer sign-in.